Help center

Account and subscription

Changing my email or my name

The account email and name are changed on request, through the chat.

  1. See what you can change yourself

    In "Settings" > "My account", "Identity" card, the "Garage name" and "Website" each have an "Edit" link. The email and the name do not: for your security, they cannot be changed online.

    See what you can change yourself
  2. Write to us

    Click "help center" under the card, or "Help" in the menu. At the bottom of the page, in "Need help?", click "Chat with us" and give the old and new email, or the new name. Reply usually within 1 h.

    Write to us
  3. Change the password

    This one you change yourself: in "My account", "Password" card, fill in "Current password", "New password" and "Confirm new password", then click "Change password".

If it doesn't work

I want to change the name shown to my customers.
That is the "Garage name": click "Edit" next to it, in the "Identity" card.
The name on my ChiptunePRO invoices is wrong.
You change it in "My invoices", "Billed to" block, "Edit" button.
"Fill in the three fields."
All three password fields are required, and the two new ones must match.

Try it on your garage

Create your free account and follow this guide in the app.

Create my free account