Help center

Account and subscription

"No-commission deposit" option

Remove the 2% commission on your booking deposits for €15/month or €150/year.

Before you start

  • A monthly or yearly Visibility or Pro subscription, paid by card.
  • Booking deposits set up (see "Ask for a deposit on booking").
  1. Find the option

    Go to "Settings" > "My account". In the "Subscription" card, the "No-commission deposit" line shows its status and has the button to add it.

    Find the option
  2. Or start from the plans page

    On the plans page, the "Your subscription" card lists "Deposit without commission" with "Not active". Click "Add": you land on the option's line in "My account".

    Or start from the plans page
  3. Add the option

    Click "Add (€15.00/month)", or "Add (€150.00/year)" with a yearly subscription. The "Add the no-commission deposit" window shows the "Charged today" amount: the pro rata up to your next billing date.

  4. Confirm and pay

    Click "Confirm and pay". The amount is charged to your saved payment method. The message "Option enabled: no more commission on your deposits" shows and the line switches to "Active".

  5. Stop the option

    Click "Stop", then "Stop at the end of the period". The option stays active until the end of the paid period, with no refund. After that, the 2% commission comes back. Before that date, "Keep the option" cancels the stop.

What your customer sees

Nothing changes for the customer: they pay the same deposit. Only the 2% Chiptune commission disappears from your takings.

If it doesn't work

The line says "Available with a monthly or yearly Visibility or Pro subscription."
You are on the Discovery plan, on a lifetime subscription, or your subscription is no longer active. With a subscription paid other than by card, a "Contact us" button shows.
Do the Stripe fees go too?
No. The option removes Chiptune's 2%. Stripe keeps its fees, about 1.5% + €0.25 per European card.
Can I take it at the same time as my plan?
Yes: on the plans page, tick "Add the no-commission deposit" before paying for your plan.

Try it on your garage

Create your free account and follow this guide in the app.

Create my free account