All updates
Requests and appointments
Reviews: only customers who came to the workshop are invited
Setting a request to "Completed" no longer sends the review link to a customer who only got a reply. The email goes out once the customer came to you: an online appointment whose time has passed, or a quote from the request turned into an invoice.
How it works
Why: a customer who never came cannot judge your work, so their rating should not count on your listing.
Customer who came without a quote or online appointment: in the request details, the "Review link" box still has "Send by email", WhatsApp and SMS.
The feature behind it
What it does, in detail, with screens from the app.