Customers and files
Deposit: customers who leave before paying are no longer lost
A customer picks a time slot, then leaves the deposit payment page? Before, they vanished. Now you find them in “To do today” with their name, phone, vehicle and the slot they wanted, and they get one reminder in your name.
How it works
Where: Home, “To do today” card, “Left before paying” group (Requests filter). The customer stays there for 14 days.
What you see: name, phone or email, vehicle, service, wanted slot, deposit amount and their message. “Call” opens the phone, “Remove” clears the line.
The customer gets a single email in your name about 2 hours later: nothing was charged, with your garage's booking link to pick a slot again. “Reply” writes to you directly.
No reminder if they booked or wrote to you in the meantime, or if they unsubscribed from emails.
This information is deleted after 90 days.
The feature behind it
What it does, in detail, with screens from the app.