All updates
General
Support replies flagged in the menu
When our team replies to one of your requests, you see it without opening your emails.
How it works
A red badge on Help shows how many replies you have not read yet.
In Help > My requests, the request is marked "New reply".
An open conversation updates by itself: no need to reload the page.
The feature behind it
What it does, in detail, with screens from the app.