Requests and appointments
Requests: a clearer status, and the quote found again
A request's status is changed at the top of its details, and a request stays "To handle" until you have contacted the customer.
How it works
The status comes first in the details: To handle, In progress, Completed or Archived, each with its own color mark.
Opening a request no longer moves it to in progress. It moves when you call the customer, write to them on WhatsApp or by email, or make their quote.
A request whose quote is already made shows "View quote": no more second quote by mistake, and no second email to the customer.
The feature behind it
What it does, in detail, with screens from the app.